Terms of Service

• You must be at least 18 years old and able to enter into a binding contract to use the Service.
• Give us accurate information when you sign up, and keep it up to date.
• Keep your password and sign-in methods secure. You are responsible for everything done through your account, including by people you invite to your businesses.
• Tell us straight away at connect@wonderapps.biz if you believe your account has been accessed without your permission.
• The Service is for business use. You may not resell it or give access to anyone outside your organisation other than the team members you invite through the product.

WonderArk is one portal with separately licensed modules — currently Discovery (customer acquisition, marketing and funding), Inventory, Service (field service management), CRM and Finance/GST compliance. You can use only the modules licensed to your business.

We keep improving the Service, so features may be added, changed or retired over time. If we remove a feature you pay for in a way that materially reduces what you get, we will tell you in advance where we reasonably can.

Some features may be labelled beta or preview. They are provided for evaluation, may change without notice and may not be covered by support.

• Current plans and prices are shown on our pricing page. Prices are in Indian Rupees (INR) and exclude applicable taxes such as GST, which are added where required.
• Paid plans are billed in advance for each billing period and renew automatically until cancelled. Fees are not refundable for a partly used period, except where the law requires otherwise.
• AI credit packs are prepaid. Purchased runs stay on your account until used and are not refundable or transferable.
• If a payment fails or is overdue, we may suspend paid features after giving you notice. Your data is kept while an account is suspended (see "Cancellation and your data").
• We may change our prices. A change will not affect a billing period you have already paid for, and we will give you at least 30 days' notice before it applies to you.

You can stop using a module or the whole Service at any time.

• Cancelling a module never deletes its data. For 30 days after a module licence ends, its data stays available to you read-only. After that, access to the module is paused but the data is kept, and reactivating the licence restores everything.
• Closing your account. Email connect@wonderapps.biz from the account owner's address. We will delete or anonymise your data within 90 days of confirming the request, except for anything we must keep by law (for example, tax and invoicing records) or that remains in encrypted backups until they expire.
• Getting a copy of your data. Before you leave, you can export records wherever a module offers an export, or email us and we will provide a copy of your data.

"Customer Data" means everything you or your team put into the Service — businesses, contacts, prospects, customers, inventory, jobs, invoices, marketing content, investor records, uploaded files and messages.

• You own your Customer Data. You give us permission to host, copy, process and display it only as needed to run the Service for you, to keep it secure, and to meet our legal obligations.
• You are responsible for having the right to use it. When you add personal data about other people (for example prospects, customers, employees or investors), you are responsible for having a lawful basis to collect and use it, and for giving any notices the law requires. For that data we process it on your behalf and under your instructions.
• We do not sell your Customer Data, and we do not use it to train AI models.

Our Privacy Policy explains how we handle personal data in more detail.

You agree not to use the Service to:

• send spam or unsolicited bulk messages, or contact people in breach of applicable anti-spam, telemarketing or data-protection laws — every outreach email you send must be lawful and honour opt-out requests;
• upload or share anything unlawful, infringing, defamatory, or that you do not have the right to share;
• break the terms of third-party services you connect (for example email providers, WhatsApp, Instagram or Facebook);
• try to access another business's data, probe or test the security of the Service without our written permission, or interfere with its operation;
• copy, reverse-engineer or resell the Service, or scrape it with automated tools;
• carry out any activity that is fraudulent or illegal.

We may remove content or suspend access that breaks these rules. Where it is reasonable to do so, we will tell you first and give you a chance to fix the problem.

Several features use artificial intelligence to draft, summarise, research or suggest content. AI output can be incomplete or wrong. Review it before you rely on it or send it to anyone — you are responsible for what you publish or send.

When you use an AI feature, the content needed for that request is sent to the AI provider that serves it (OpenAI, Anthropic or Google). If you connect your own provider API key, your provider's terms and charges apply to that usage. AI usage is subject to the limits of your plan.

The Service helps you run your business; it does not replace professional advice.

• Tax and compliance. GST, e-invoicing, e-way bill and other compliance features are tools to help you prepare and file. You remain responsible for the accuracy of your returns and filings and for meeting your deadlines.
• Funding. The Funding features help you organise a fundraise — your investor pipeline, outreach, data room and diligence. They are not investment, legal or securities advice, and WonderArk is not a broker, exchange or fundraising platform. You are responsible for complying with the laws that apply to any offer of securities you make.
• Accounting and financial reports are produced from the data you enter; check them with a qualified professional before relying on them.

The Service works with third-party services — for example Google sign-in, email delivery, payment processing, messaging channels and AI providers. Your use of a third-party service is governed by that provider's own terms, and we are not responsible for the services they provide. If a third-party service changes or stops being available, the related feature of WonderArk may stop working.

We work to keep the Service available and secure, but we do not promise that it will be uninterrupted or error-free. We may carry out maintenance, which we will try to schedule to keep disruption low. Support is provided by email at connect@wonderapps.biz unless your plan includes something more.

The Service, including its software, design, text and branding, belongs to WonderArk and its licensors. These Terms give you the right to use the Service while your account is active; they do not transfer any ownership to you. If you send us feedback or suggestions, we may use them without any obligation to you.

To the extent the law allows, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

To the extent the law allows:

• neither party is liable to the other for indirect, incidental, special or consequential losses, or for loss of profits, revenue, goodwill or data, however caused;
• our total liability arising out of or relating to the Service or these Terms is limited to the amount you paid us for the Service in the 12 months before the event that gave rise to the claim.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud.

You agree to indemnify WonderArk against claims, losses and reasonable costs arising from your Customer Data, from your breach of these Terms, or from your breach of any law or third-party right in your use of the Service.

We may suspend or end your access if you seriously or repeatedly break these Terms, if you do not pay fees that are due, or if we are required to by law. Where it is reasonable to do so, we will give you notice and time to put things right first. Your data is then handled as described in "Cancellation and your data".

We may update these Terms from time to time. The date at the top of this page shows when they last changed. If a change materially affects your rights, we will tell you by email or in the product at least 30 days before it takes effect. If you keep using the Service after that, the updated Terms apply.

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the competent courts in India. Before starting any formal proceedings, both parties agree to try to resolve the dispute in good faith by contacting each other.

Questions about these Terms? Email us at connect@wonderapps.biz.